Resources
How Productrise works. Guides on our platform, crawling, audits, and more.
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Subscription add-ons: How they work and how to use them
Add-ons let you increase your subscription capacity beyond your base plan limits with extra queries or product tracking capacity each month.
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Prorated billing: How we calculate charges for plan changes and add-ons
How Stripe calculates prorated charges when you upgrade or downgrade your plan, add or remove add-ons, and when invoices are sent.
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How to edit your billing details
Update your payment method, billing address, and view invoices through Stripe's billing portal from your Profile page.
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Transfer property ownership to a new owner
Property ownership can be transferred on request. The new owner receives all property data including SERPs, products, feeds, queries, and shared access.
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Productrise crawler user agent whitelisting and technical details
How Productrise accesses your website (for feed audits, supplemental feeds, and feed creation) and how to whitelist our crawler if your hosting or firewall blocks automated traffic.